Courses of Instruction

APCO PUBLIC SAFETY TELECOMMUNICATOR (PST) COURSE

  • October 5-9, 2015

Prerequisite: Students should be employed to perform telecommunicator (dispatcher/call taker) duties by a public safety communications agency.  

Course Description: Through lecture and practical exercise, students will receive basic knowledge of public safety communications standards.  The PST course meets the initial training requirements specified in Missouri Revised Statutes Chapter 650, Section 650.340 for telecommunicators.  Students successfully passing the final exam (80%) receive APCO certification demonstrating completion of a training course that meets and exceeds industry accepted national basic training standards.

The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators (2004).  APCO Project 33 training standards are widely recognized as the national industry standard for basic telecommunicator training.  The PST course blends the knowledge and skill building information needed for a basic telecommunicator with the most up-to-date information on the technology and issues in public safety communications centers. “Hot” topics include Voice over Internet Protocol (VoIP), and the telecommunicator’s role in the U.S. Department of Homeland Security’s NIMS Incident Command System. There is also an extensive expansion of information on topics including TTY and Telematics.

Who Should Attend:

Tuition/Registration Fees: Registration fees are due by the first day of class.  If fees are not paid in full prior to completion of class, certificates and continuing education hours will not be issued unless payment is received.

Cost:

  • $450 - tuition, meals, and lodging
  • $270 - tuition and meals

Continuing Education Hours:

  • 22 hours of Skill Development
  • 14 hours of Technical Studies
  • 2 hours of Legal Studies
  • 2 hours of Interpersonal Perspectives

Mineral Area College Credit:

  • None
Coordinator:
  1. For general questions and additional course information, contact Roger Martin, Missouri State Highway Patrol, Information & Communication Technology Division,
  2. 573-526-1212 or [email protected]
  3. For questions concerning enrollment:
  4. Jeanette Ford
  5. 573-751-3626 or [email protected]

Application For Training