Civilian Career FAQs
Is filling out the application on-line required?
A: Yes, the completion of the on-line Application for Civilian Employment (ACE) is required of all
applicants wishing to be considered for a posted vacancy. Many local libraries and career centers have internet
access available. You can access a list of local career centers by clicking on the following link:
Missouri Career Centers. A
list of Missouri public libraries can be accessed at the following link:
Missouri Public Libraries.
Who do I contact if I have questions regarding a job vacancy?
A: You should contact the Facilitator that is identified on the job vacancy posting for all
questions regarding the posted vacancy.
Is it required to have an e-mail account?
A: Yes, an e-mail account is required in order to submit an on-line application. This is the primary
way we will communicate with you regarding the status of your application. If you do not have an e-mail account, there
are some internet providers that offer free e-mail accounts such as Hotmail, Google, Email Addresses, or Yahoo.
How do I submit a resume, transcripts, or a cover letter?
A: In order to attach such documents, you will need to click on the “Add Attachment” button located
within the application. Text, HTML, Microsoft Word, image, and PDF formats can be used. If you do not have the
ability to scan and attach your employment-related documents, we recommend you fax, mail, or hand deliver those
documents to the Facilitator listed for the posted job vacancy. The contact information for the Facilitator is
listed on each job opportunity bulletin. Typing tests completed through our website will have the results
automatically sent to us; however, typing tests completed by the Missouri Career Center will have to be scanned
and attached to the application.
Can I update or change the information on my application?
A: Yes, the application can be accessed and updated at any time. However, if you have applied for a
currently posted vacancy, we recommend you also contact the Facilitator with the new information.
If I only partially complete the application, can I come back and finish it later? Will I still be
considered for the posted vacancy?
A: The partially completed application can be saved and finished later. However, an application must
be completed in its entirety and then submitted in order to be considered for a currently posted vacancy.
If I am hired, will I have health insurance for myself and my family?
A: The effective date of health insurance coverage for a new full-time employee and family will be
on the first day of the next calendar month following the date of employment. If the new employee was enrolled in the
Patrol's plan as a dependent immediately prior to the date of employment, the creditable service requirement is
waived. The effective date of coverage is subject to submission of proper application and payment of any required